Job Details

Office Manager

The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care.

Essential Functions:

• Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
• Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals.
• Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice.
• Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
• Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
• Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
• Other duties as assigned

Educational Requirements:

• High school diploma

General Knowledge, Skills & Abilities:

• Strong interpersonal, leadership, management, and relationship-building skills
• Superior written and verbal communication skills
• Familiarity with dental office procedures and terminology is helpful
• Strong computer skills and the ability to learn new programs
• Strong marketing background
• Competitive spirit with an entrepreneurial mindset to exceed goals
• Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred