Job Details

About TEAM LEWIS

TEAM LEWIS is a global marketing agency that has grown from start-up to multi-national in a little over two decades. Its success is due to a combination of factors: talented creatives delivering award winning campaigns; expanding client relationships into new markets or services; its independence from outside investors. The agency, its people and client campaigns have won many awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF), a non-profit charitable entity. Since its launch in 2021, it has funded over 2,700 causes. The TLF promotes a wide variety of social, cultural, and environmental causes that benefit society. It aims to strengthen the bonds between the creative industries, businesses, government, and non-profits. Community charities are championed by employees who, in addition to the financial donation, volunteer their time and skills to maximize the grants' effectiveness.

Purpose of the role

The Campaign Executive plays a social media focused and team support role. The role requires the ability to handle a number of projects at any one time as well as being able to respond quickly to online community and team requests. The Campaign Executive will develop a clear understanding of the team's requirements and objectives, be proactive in attitude and supportive to the team at all times.

Key responsibilities and tasks

Digital / Social media

• Provides social media execution and management of related digital activity

• Implements and maintains social media communities, campaigns and projects for TEAM LEWIS' clients

• Partners with account servicing to develop compelling and impactful digital content and integrated campaigns for both current and prospective clients

• Contributes to client growth and impact across the full spectrum of social media channels including, but not limited to, Twitter, Facebook, LinkedIn, YouTube and Instagram

• Production of social first copy for all channels using appropriate techniques and language relevant to each platform

• Proactively suggest new content based on social media trends, client priorities, and data-driven performance insights

Client Management

• Develops relationships with clients, providing timely and professional communications both written and verbal

• Owns notes and actions after all meetings; provides insight around social media activities and proactively shares ideas

• Follows up with clients around deliverables to ensure timely execution

• Able to communicate/present campaign results when needed

• Self-manages priorities based on client needs

• Discusses priorities with Campaign Manager and adjusts accordingly, flagging spending more (or less) hours than planned or allocated

Team working and development

• Ensures personal and deliverable client objectives are met on an on-going basis

• "Manages up" to ensure projects are on time and complete, regardless of who owns the project

• Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client duties

• Escalates general new business requests to appropriate team members

• Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development

• Supports with the training of graduates and interns wherever possible

• Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and analysis

• Ensures that all account activity and results are reported back to the Senior Campaign Executive / Manager / Director

• Proactively tracks trends and insights from reports to make data-driven recommendations

• Communicates account performance internally at account reviews

• Drives implementation of recommendations from reporting

• Provides reports to the senior management team on request

General

• Supports the agency and account servicing teams on ad hoc initiatives and projects

• Takes a proactive role in promoting the TEAM LEWIS brand, its identity, values and work

• Contributes and supports the continuous improvement of systems, practices and policies

About you

• At least 1+ year of relevant experience, b2b experience is a strong plus

• Previous digital and social media coordination experience, ideally in an agency environment juggling multiple priories and deadlines

• Strong understanding of the digital / social industry and related platforms

• A persuasive and convincing writing style

• Calmness under pressure and ability to achieve tight deadlines

• Ability to interact confidently with clients at a senior level

• Ability to troubleshoot team and client problem areas - and suggest a remedial course of action

• Creative thinking and an open-minded approach

• Excellent time management skills

• Proven competency in managing a varied workload

Benefits:

• Competitive salary

• Hybrid work environment

• Generous PTO

• Paid parental leave

• Medical, dental, and vision benefits + life insurance (eligible day 1 of employment)

• 401k with employer match

• Travel Programs

• Free self-led industry courses via our Lewiversity platform

• Up to $2k donation to a charity of your choice!

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

The expected salary range for the Campaign Executive, Organic Social position is between $60K - $70K. Base annual salary is determined by factors such as location, experience, and expertise.

TEAM LEWIS is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions and family responsibilities, qualifying acts of violence, or any other characteristic protected by federal, state or local laws.

Department Account Servicing Role PR & Social Locations San Diego CA, San Francisco CA Remote status Hybrid