Job Details
Personnel Technician - Recruitment
2026-01-27 City of Fayetteville, NC all cities,AK
Description:
For a complete job description, click here.
MINIMUM QUALIFICATIONS
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of office support experience including experience in personnel administration.
Training:
Equivalent to completion of the twelfth grade, supplemented by additional training in personnel administration.
LICENSING & CERTIFICATIONS
Required:
None.
Preferred:
None.
TELEWORK : This position is eligible for telework. The selected candidate will work with their supervisor to identify an appropriate work schedule and balance between remote and in-person work based on operational needs. The selected candidate will need to have the ability to work remotely (which includes, but is not limited to: reliable phone, internet, secure confidential materials, etc.); city will provide laptop and other necessary tools required.
From the time of closing, the selection process is anticipated to last 4 - 6 weeks. The process will consist of a panel interview and skills testing which may include, but is not limited to Keyboarding, Proofreading, MS Excel, MS Word and MS Outlook, with the selected candidate being subject to a pre-employment drug screen, background and driving history check.
An Equal Opportunity Employer
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.
Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.
Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.
Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.
Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.
Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 3% of base salary to an eligible
employee's NC 401(k) account with a proposal, but must be approved by Council, to increase to 4% for Plan Year 25/26.
Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
-> Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
-> Short-Term and Long-Term Disability Insurance
-> Optional Life & Accidental Death & Dismemberment
Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.
Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.
Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01
Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position.
02
Are you a current City of Fayetteville employee?
03
Have you held an out-of-state driver's license (other than NC) in the past 3 years?
04
How many years of office support experience do you have to include experience in personnel administration?
05
Briefly describe your office support experience to include experience in personnel administration. (If this question does not apply, please type N/A in the space provided below.)
06
How many years of experience do you have working in a Human Resources Department?
07
Briefly describe your experience working in a Human Resource Department to include the types of duties you were assigned. (If this question does not apply, please type N/A in the space provided below.)
08
How many years of experience do you have working in or supporting the recruitment function for an organization?
09
Briefly describe your experience working in or supporting the recruitment function for an organization to include the types of duties assigned. (If this question does not apply, please type N/A in the space provided below.)
10
Do you have experience working with a high-volume recruitment and hiring process?
11
Briefly describe your experience working with a high-volume recruitment and hiring process. (If this question does not apply, please type N/A in the space provided below.)
12
Do you have experience using NEOGOV's applicant tracking system?
13
Briefly describe your experience with NEOGOV's applicant tracking system to include the frequency used and the types of tasks you have experience with in this system. (If this question does not apply, please type N/A in the space provided below.)
14
Do you have experience using an online pre-employment skills testing platform?
15
Briefly describe your experience using an online pre-employment skills testing platform. (If this question does not apply, please type N/A in the space provided below.)
16
Do you have experience submitting background checks run through a 3rd party vendor?
17
Briefly describe your experience submitting background checks run through a 3rd party vendor. (If this question does not apply, please type N/A in the space provided below.)
18
Do you have experience processing new hire paperwork and onboarding new employees?
19
Briefly describe your experience in processing new hire paperwork and onboarding new employees to include your role and responsibilities in the process. (If this question does not apply, please type N/A in the space provided below.)
20
Do you have experience using Oracle Cloud HCM?
21
Briefly describe your experience using Oracle Could HCM. (If this question does not apply, please type N/A in the space provided below.)
22
How many years of experience do you have working in a local government setting?
23
Please list the departments that you have worked for in a local government setting. (If this question does not apply, please type N/A in the space provided below.)
24
What is your skill level using Microsoft Excel?
25
What is your skill level using Microsoft Word?
26
What is your skill level using Microsoft Outlook?
27
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED!You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:• Drivers License Number• Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer• Complete Education History (including High School)• A complete 10-year history to include gaps you have had between employment and/or school attendance.Example:Office Assistant1/2011 - presentThe Company123 Hay StreetFayetteville, NC 28301(910) ###-####Unemployed6/2004 - 12/2010UnemployedStudent12/2000 - 6/2004My High SchoolFayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed.Please take a moment to review your application for completeness.
Required Question
Salary: $18.90 Hourly
Location : NC 28301, NC
Job Type: Regular Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 04394
Department: Human Resource Development
Opening Date: 01/25/2026
Closing Date: 2/6/2026 11:59 PM Eastern
Description
Click here to meet some of the City's "CAN DO" employees.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for a Personnel Technician to perform a variety of routine personnel related technical and clerical duties which may include, but not be limited to, ensuring proper documentation is completed and maintained, composing a variety of routine reports and to provide responsible staff assistance to the Recruitment team of the Human Resource Development Department. Experience working with NEOGOV is preferred. Work is high volume and fast paced. The successful candidate must possess good time management, attention to detail, and the ability to multi-task.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Perform a variety of routine technical and clerical duties involved in the administration and maintenance of personnel items for an assigned department, which may include but not be limited to departmental payroll, performance evaluation monitoring, ensuring proper documentation is completed and maintained, and composing a variety of routine reports.
- Serve as a liaison between assigned department and the City's Human Resource Development Department.
- Schedule and arrange departmental training workshops and classes; arrange a variety of meetings and conferences.
- Prepare and maintain a variety of general and confidential files and filing systems relating to assigned area of responsibility; receive and distribute mail and other various materials to staff.
- Perform a variety of clerical duties in support of an assigned department; answer and screen visitors and telephone calls; forward to appropriate staff; compile, compose, prepare, type and distribute a variety of documents, letters, memorandums, reports, minutes, notices and forms including employee status reports, dismissals and disciplinary actions; take and transcribe minutes of various meetings as required.
- Create vacancies in applicable database; review applications forwarded from Human Resource Development Department; prepare panel interview procedures and rating sheets; assist in the development of interview tests; may participate in panel interviews; coordinate the filling of vacancies with the Human Resource Development Department; schedule and coordinate the departmental orientation and ensure all on-boarding materials are completed.
- Complete Employee Change Notices (ECNs) pertaining to pay grade, step, labor distribution, supervisor, etc.
- Participate and assist in the process of sensitive, confidential personnel actions; confer with the Human Resource Development Department on employee relations issues.
- Facilitate the implementation of new or revised City and/or departmental policies.
- Prepare and review departmental payroll; compute and transfer figures and payroll deductions; verify and post timecards and attendance records; report vacation and sick leave, compensation time and overtime calculations; ensure employees on leave under FMLA are coded properly and monitored for return to work; prepare routine reports on department overtime.
- Monitor and maintain workers' compensation claims and vehicular accidents forms and files for assigned department.
- Provide staff support to a variety of boards and committees including a panel interview board, employee recognition program and grievance hearings; ensure interview structure complies with EEOC guidelines; assist with employee award selections.
- Update and maintain a variety of logs and records; monitor and provide technical assistance in personnel matters in compliance with Personnel Regulations.
- Prepare and process travel, training and per diem requests.
For a complete job description, click here.
MINIMUM QUALIFICATIONS
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of office support experience including experience in personnel administration.
Training:
Equivalent to completion of the twelfth grade, supplemented by additional training in personnel administration.
LICENSING & CERTIFICATIONS
Required:
None.
Preferred:
None.
TELEWORK : This position is eligible for telework. The selected candidate will work with their supervisor to identify an appropriate work schedule and balance between remote and in-person work based on operational needs. The selected candidate will need to have the ability to work remotely (which includes, but is not limited to: reliable phone, internet, secure confidential materials, etc.); city will provide laptop and other necessary tools required.
From the time of closing, the selection process is anticipated to last 4 - 6 weeks. The process will consist of a panel interview and skills testing which may include, but is not limited to Keyboarding, Proofreading, MS Excel, MS Word and MS Outlook, with the selected candidate being subject to a pre-employment drug screen, background and driving history check.
An Equal Opportunity Employer
Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.
Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.
Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.
Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.
Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees' Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.
Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 3% of base salary to an eligible
employee's NC 401(k) account with a proposal, but must be approved by Council, to increase to 4% for Plan Year 25/26.
Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
-> Flexible Spending Accounts (FSAs) - Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
-> Short-Term and Long-Term Disability Insurance
-> Optional Life & Accidental Death & Dismemberment
Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months' salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.
Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.
Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01
Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position.
- I have read and complied with the above statement.
02
Are you a current City of Fayetteville employee?
- Yes
- No
03
Have you held an out-of-state driver's license (other than NC) in the past 3 years?
- Yes
- No
04
How many years of office support experience do you have to include experience in personnel administration?
- 4+ years
- 2 - 3 years
- One year or less
- None
05
Briefly describe your office support experience to include experience in personnel administration. (If this question does not apply, please type N/A in the space provided below.)
06
How many years of experience do you have working in a Human Resources Department?
- 4+ years
- 2 - 3 years
- One year or less
- None
07
Briefly describe your experience working in a Human Resource Department to include the types of duties you were assigned. (If this question does not apply, please type N/A in the space provided below.)
08
How many years of experience do you have working in or supporting the recruitment function for an organization?
- 4+ years
- 2 - 3 years
- One year or less
- None
09
Briefly describe your experience working in or supporting the recruitment function for an organization to include the types of duties assigned. (If this question does not apply, please type N/A in the space provided below.)
10
Do you have experience working with a high-volume recruitment and hiring process?
- Yes
- No
11
Briefly describe your experience working with a high-volume recruitment and hiring process. (If this question does not apply, please type N/A in the space provided below.)
12
Do you have experience using NEOGOV's applicant tracking system?
- Yes
- No
13
Briefly describe your experience with NEOGOV's applicant tracking system to include the frequency used and the types of tasks you have experience with in this system. (If this question does not apply, please type N/A in the space provided below.)
14
Do you have experience using an online pre-employment skills testing platform?
- Yes
- No
15
Briefly describe your experience using an online pre-employment skills testing platform. (If this question does not apply, please type N/A in the space provided below.)
16
Do you have experience submitting background checks run through a 3rd party vendor?
- Yes
- No
17
Briefly describe your experience submitting background checks run through a 3rd party vendor. (If this question does not apply, please type N/A in the space provided below.)
18
Do you have experience processing new hire paperwork and onboarding new employees?
- Yes
- No
19
Briefly describe your experience in processing new hire paperwork and onboarding new employees to include your role and responsibilities in the process. (If this question does not apply, please type N/A in the space provided below.)
20
Do you have experience using Oracle Cloud HCM?
- Yes
- No
21
Briefly describe your experience using Oracle Could HCM. (If this question does not apply, please type N/A in the space provided below.)
22
How many years of experience do you have working in a local government setting?
- 4+ years
- 2 - 3 years
- One year or less
- None
23
Please list the departments that you have worked for in a local government setting. (If this question does not apply, please type N/A in the space provided below.)
24
What is your skill level using Microsoft Excel?
- Proficient
- Moderate
- Basic
- None
25
What is your skill level using Microsoft Word?
- Proficient
- Moderate
- Basic
- None
26
What is your skill level using Microsoft Outlook?
- Proficient
- Moderate
- Basic
- None
27
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED!You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:• Drivers License Number• Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer• Complete Education History (including High School)• A complete 10-year history to include gaps you have had between employment and/or school attendance.Example:Office Assistant1/2011 - presentThe Company123 Hay StreetFayetteville, NC 28301(910) ###-####Unemployed6/2004 - 12/2010UnemployedStudent12/2000 - 6/2004My High SchoolFayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed.Please take a moment to review your application for completeness.
- I have read and understand the above statement
Required Question