Job Details

Customer Service Specialist
Full Time l Onsite l Kern County

Our client in Kern County is seeking a Customer Service Specialist to serve as a key point of contact for customers and internal teams. This Customer Service Specialist role is ideal for someone who enjoys creating positive customer experiences while working in a supportive environment. As a Customer Service Specialist, you will play a vital role in supporting daily operations and strengthening long‑term customer relationships.

Why Join Our Client

• Be part of a service organization with over 30 years of proven success in the industry
• Experience a supportive, family‑focused environment where relationships truly matter
• Enjoy autonomy in your role as a Customer Service Specialist, with your individual contributions recognized and valued
• Work for our client, a company renowned for its commitment to quality and exceptional customer satisfaction
• Take advantage of competitive paid time off to support work‑life balance
• Collaborate with a fun, energetic, and dynamic group of professionals who take pride in their work
• Compensation: $40,000 - $52,000

Key Responsibilities

• Serve as a primary point of contact as a Customer Service Specialist, delivering professional and courteous service to customers
• Answer inbound calls, schedule services, and respond to customer inquiries efficiently and accurately
• Coordinate with internal departments to ensure seamless service delivery and issue resolution
• Maintain accurate customer records, notes, and documentation within internal systems
• Follow up with customers to confirm satisfaction and support ongoing service relationships
• Represent our client's high standards for service excellence in every customer interaction

Qualifications

• Previous experience in a customer‑facing role; experience as a Customer Service Specialist is strongly preferred
• High level of professionalism, reliability, and attention to detail
• Comfort using scheduling software, CRM systems, or similar tools

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