Job Details

A national healthcare organization is seeking a Senior Pharmacy Resolution Specialist to act as a subject matter expert in resolving complex pharmacy issues. This role involves handling escalated calls from members and provider offices, conducting research to resolve inquiries, and assisting withtraining less experienced staff. A minimum of 2 years of call center experience is required, preferably in a healthcare environment. The position offers competitive pay along with remote, hybrid, and field work options.

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