Job Details

Principal Technical Consultant (D365 & Power Platform - Healthcare Payer)

Level: Principal Architect / Technical Delivery Lead (Top 20% Talent)

Experience: 15-20 Years

Focus: Technical Architecture, Customization, and Complex Integration

1. Role Summary

The Principal Technical Consultant is the technical linchpin for D365 Sales implementations within the Healthcare Payer domain. You will lead the development of highly customized solutions that extend the out-of-the-box capabilities of Dynamics 365. This includes overseeing complex C#/.NET plugins, sophisticated JavaScript/TypeScript client-side logic, and high-volume data integrations with core Payer systems. You are the final arbiter of code quality, performance optimization, and technical compliance with HIPAA/HITRUST standards.

2. Technical Core Competencies

• Advanced Customization: Expert in writing C#/.NET Plugins, Custom Workflow Activities, and Custom APIs. Mastery of the D365 SDK and Web API.
• Client-Side Excellence: Professional-grade JavaScript (ES6+) and TypeScript development for sophisticated Form scripting, Ribbons, and Power Apps Component Framework (PCF) controls.
• Integration Architecture: Designing and building real-time and batch integrations using Azure Integration Services (Logic Apps, Service Bus, Azure Functions) to connect D365 with Payer "Source of Truth" systems (Claims, Enrollment, Providers).
• Dataverse & SQL: Deep understanding of the Dataverse storage architecture, indexing, and SQL-level optimization for high-volume Payer databases (often involving millions of member records).

• PHI/PII Security Frameworks: Implementing field-level security, encryption at rest/transit, and audit logging to meet HIPAA/HITECH requirements.
• Interoperability Standards: Hands-on experience implementing FHIR (Fast Healthcare Interoperability Resources) and HL7 data structures within the Microsoft Cloud for Healthcare.
• Performance Tuning: Expertise in optimizing D365 for high-concurrency environments, such as during the Annual Enrollment Period (AEP) when system load spikes significantly.

• Lead Developer / Mentor: Provide technical oversight and code reviews for a global team of developers, ensuring adherence to "Big 4" coding standards and SOLID principles.
• DevOps & ALM: Design and maintain the CI/CD pipeline (Azure DevOps) for automated deployments, solution layering, and version control across Dev, QA, UAT, and Production environments.
• Technical Troubleshooting: Act as the "Level 4" expert to resolve complex production issues, performance bottlenecks, and "Heisenbugs" in the D365 environment.
• Strategic Prototyping: Build "Proof of Concepts" (POCs) for complex Payer requirements, such as custom Broker portals or complex Member eligibility calculators within CRM.

• The 15+ Year Journey: Must have evolved from a .NET Developer into a D365/Power Platform Architect, with a portfolio of 5+ enterprise-scale Payer or Financial Services implementations.
• Consulting Pedigree: Prior experience at Accenture, Deloitte, IBM, or PwC, demonstrating the ability to manage technical debt and rigorous documentation standards.
• Full Stack Proficiency: * Backend: C#, .NET Core, Web API, SQL.
  • Frontend: JavaScript/TypeScript, React (for PCF), HTML/CSS.
  • Cloud: Azure (Functions, Key Vault, App Insights, Logic Apps).

• Certifications: * Microsoft Certified: Power Platform Developer Associate (PL-400).
  • Microsoft Certified: Power Platform Solution Architect Expert (PL-600).
  • Azure Developer Associate (AZ-204) - Highly Desirable.
• Education: B.S. or M.S. in Computer Science or Software Engineering.