Job Details

Job Description

About us

At bolt, we're on a mission to revolutionize the insurance landscape by seamlessly connecting people with the protection they need, precisely when they need it. As the world's most internationally scaled insurtech, we operateacross more than 35 markets on four continents, collaborating with over 100+ leading insurers and a diverse array of business partners.

By embedding insurance solutions into everyday experiences, we're making protection more accessible and intuitive for millions worldwide. Join us in shaping the future of insurance, where technology, innovation, and expertise converge to close the protection gap and enable proactive risk assessment and mitigation.

In this position, you will...

Drive our California Homeowners MGA distribution strategy end-to-end, from setting policy sales goals and managing relationships with existing distribution partners to onboarding and training new retail agents and brokers. You will apply your insurance expertise and entrepreneurial mindset to accelerate profitable growth, optimize MGA operations, and represent bolt as a leader in innovation.

You will be responsible for...

MGA Operations and Policy Administration

• Lead daily project execution and oversee operational functions to support MGA underwriting, carrier relationships, and program delivery
• Oversee the full policy lifecycle: submission, bind, issuance, endorsement, and renewal
• Manage and optimize core Policy Administration Systems (PAS) for scalability and integration
• Lead continuous improvement of workflows and documentation to enhance efficiency and compliance
• Ensure data integrity for reporting, regulatory compliance, and actuarial analysis
• Develop and own distribution plan and sales strategy
• Set growth & profit goals in collaboration with global senior management

Risk Underwriting & Portfolio Management Support

• Oversee the VTRO underwriting team, ensuring alignment with strategic goals and underwriting best practices
• Manage and update underwriting eligibility requirements
• Implement real-time portfolio monitoring processes, including exposure aggregation and risk accumulation
• Design and maintain dashboards to track underwriting performance, hit ratios, premium flow, and portfolio health

Agency & Risk Selection Operational Oversight

• Oversee product integration with Bolt Agency
• Develop and manage onboarding, due diligence, and maintenance processes for agency partners
• Implement controls to monitor agency performance (e.g., volume, loss ratio, policy quality)
• Ensure compliance with agency licensing, contractual obligations, and data exchange protocols

Integration of Third-Party Data & Underwriting Tools

• Identify and manage integration of third-party data sources (e.g., geospatial, demographic, predictive analytics)
• Oversee vendor relationships and service level agreements (SLAs)
• Collaborate with IT to ensure secure, seamless data flow across platforms

Claims Operational Liaison

• Serve as the operational point of contact between the MGA, carrier, and third-party claims administrators (TPAs)
• Establish protocols for timely claims reporting, data transfer, and reserving compliance
• Analyze claims workflows and performance data to identify improvement opportunities

Product Development & Management Support

• Partner with Product and Underwriting teams to translate program requirements into system specifications
• Lead operational execution of new product launches, including configuration and testing of PAS, rating engines, forms, and reports
• Manage product lifecycle within core systems, including rate/rule filings and form updates

For you to be successful...

• Exceptional leadership, communication, and analytical skills with a track record of driving operational excellence
• Strong cross-functional collaboration skills to support integrated business initiatives
• Expertise in managing and optimizing PAS and related technologies
• Strong understanding of the insurance value chain: underwriting, policy admin, claims, finance, and product development
• Demonstrated success in managing complex technology integrations, including third-party data and APIs

You will require the following qualifications and skills

• Bachelor's Degree in Business, Finance, Technology, or related field; MBA or advanced degree preferred
• Minimum 3 years of progressive operational management experience in Property & Casualty Insurance
• Minimum 3 years in an MGA, Carrier, or Program Administrator environment

For more information...



Diversity and Inclusion

At bolt, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyone's different, we're also flexible in the ways we work, so each person can bring their best efforts every day.