Job Details

What we're looking for...

You have very strong technical skills and an ability to dig into the details to identify opportunities and solutions to root cause issues. Organization, reliability and time management skills come naturally to you, and you can troubleshoot highly technical issues and effectively explain complex details to non-technical customers. You are adept at utilizing a variety of tools at your disposal to solve problems and are resourceful in finding the most client-focused solutions.

You'll need to have:

• ssociates degree or two or more years of relevant work experience.
• Experience working in a NOC environment with Cisco or Juniper routers and LAN switches.
• IPVPN, IP, MPLS, OSPF, EIGRP, BGP and IPSec networking protocol experience.
• Circuit/testing experience - mainly T1 and Ethernet if possible
• Cisco SD-WAN
• Must be willing to work in a 24x7 operations

• degree.
• CCNA or higher-level certification.
• Implementing Cisco SD-WAN Solutions (300-415) certification.
• Network management and performance analysis tool experience.
• Knowledge of DNS, NTP, Firewalls and ACLs.
• ITIL experience.
• Worked in an ISO operating environment.
• Worked in environments operating under service level agreements.
• Managed customer service requests.
• Familiarity with IPv6.
• Ethernet WAN