Job Details

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

As an integral member of the Claims team, you will have the responsibility to investigate, coordinate and evaluate the legal liability of any party involved in Workers' Compensation claims we receive and other claim types. This position requires the candidate to work closely with our claims personnel, clients, and all related parties to obtain the necessary information to create subrogation recovery opportunities, coordinating the development of evidence to support subrogation recoveries and pursue these recoveries in accordance with legal statutes, policy provisions and client handling guidelines.

Major Responsibilities

• Conduct investigation to determine a claim's subrogation potential and pursue appropriate recovery

• Identify, investigate and gather proper information in support of recovery opportunity in a timely and effective manner

• Prepare materials and documentation on unsettled claims to communicate to all relevant parties inclusive of; claims professionals, clients, attorneys, collection agencies and possible arbitration, if appropriate, for further legal action

• Negotiate settlements with responsible parties. If a settlement can't be reached, directs legal action or arbitration versus potentially responsible parties

• Maintain active diary to ensure all claims are aggressively pursued

• Prepare necessary documentation in a timely manner in accordance with state filing requirements

• Perform all subrogation record keeping by maintaining a current status in documents and notes

• Assemble and analyze data relative to subrogation recognition, pursuit and recovery with objective of ensuring optimal performance

• Maintain technical and regulatory expertise. Monitor judicial and legislative developments to promptly identify, analyze and communicate changes impacting recovery strategies

• Other duties as assigned

• High degree of judgment and initiative to design and implement collection strategies

• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work

Minimum Education or Certifications Required

• 5 - 7 years of progressively responsible experience in successfully handling Workers' Compensation subrogation, Automobile, General Liability and Property claims handling or subrogation experience; multiple jurisdictional expertise preferred

• Understanding of medical terminology, physical damage repair and negligence laws is required

• Excellent verbal and written communication skills will be needed

• Demonstrated leadership, coaching and teamwork skills are essential

• Bachelor's Degree or equivalent experience is required; professional designations (CPCU, AIC, etc.) are a plus

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request