Job Details

AllOne Health is in the business of care; and service is what matters most.

As a leader in workplace behavioral health, we've proven that a company's success is directly linked to the health and well-being of their employees.

By joining our team, you will make a difference in thelives of our clients and their communities. The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).

We are currently seeking a Managing Director to work remotely. This is a full-time, exempt position.

About AllOne Health

AllOne Health delivers a comprehensive suite of whole-health solutions to help people live better - and help organizations grow stronger. Our services span mental health and well-being, leadership development, and organizational resilience, designed to meet the real challenges of today's workplace. As a national provider of Employee Assistance Program (EAP) and wellbeing services, we partner with employers across industries to support the health and performance of their workforce.

Position Overview

AllOne Health is seeking a business-focused Managing Director to lead our East Coastal Business Unit - a multi-client, multi-state division responsible for delivering high-quality EAP services. This role oversees operations, client relations, team leadership, and business unit performance. Reporting to the Regional Vice President, the Managing Director ensures consistent service delivery, strong client satisfaction, and alignment with organizational goals.

Please note: This is a business leadership role, not a clinical position.

Travel requirement: approximately 10%.

Key Responsibilities

• Lead the overall performance and strategy for the East Coastal Business Unit, encompassing over 600 customers and over $10MM in annual revenue.
• Oversee business operations, service delivery, and customer relations execution.
• Manage and develop key leaders within the business unit (Director of Client Relations, Business Operations Specialist).
• Partner with clinical leadership to ensure smooth integration of services.
• Drive standardization, efficiency, and best practices within the business unit.
• Strengthen customer relationships and ensure high satisfaction and retention of accounts.
• Monitor KPIs and implement continuous improvement initiatives that align with corporate strategies and initiatives.
• Collaborate with regional and national leadership on strategy and execution.
• Travel up to 10% for client meetings, team engagement, and regional needs.

Qualifications

Required

• Leadership experience managing multi-site or multi-market operations.
• Strong business acumen with experience in operations, client services, or service delivery.
• Proven ability to lead teams and build a high-performance culture
• Excellent communication and relationship-building skills.
• Experience working with employer clients or B2B service models.
• Strong organizational and execution skills in a fast-paced environment.
• Bachelor's degree in business, organizational consulting, or human resources management, or related field.

Preferred

• Education and/ or direct experience in EAP, wellbeing services, healthcare services, HR services, or related fields.
• Familiarity with service delivery models that integrate clinical or professional services.
• Master's degree in business, organizational consulting, human resources management, or related field is preferred.

Why Join AllOne Health

• Lead a major business unit within a growing national organization.
• Remote flexibility with East Coast influence.
• Mission-driven culture focused on whole-health solutions.
• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available.
• Self-Care is a top priority - We offer desirable work schedules and a generous amount of Paid Time Off.
• Thinking about your future? - We have a 401(k) retirement program with a company match.
• Of course, we know that life happens - Employee Assistance Program (EAP) benefits are available to you and your family.
• ...and many more perks!

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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