Job Details

As aWireless Client Consultant, your work directly supports TruConnect's mission to bridge the digital divide. You'll consult with individuals in Bakersfield communities, guiding them through wireless enrollment while delivering a respectful, informative experience. The Wireless Client Consultant role requires a blend of consulting skills with community outreach, and is ideal for those who value measurable outcomes and service-driven impact.The Wireless Client Consultant is responsible for:Consult with customers directly in community outreach settings to introduce essential wireless servicesEnroll eligible individuals into approved telecom programs with accuracy and professionalismClearly explain service features, eligibility criteria, and usage guidelines in an approachable mannerAssess individual needs and recommend appropriate wireless solutions based on program offeringsEnsure all enrollment documentation is complete, accurate, and compliant with requirementsTrack daily activity, enrollment metrics, and performance goalsCollaborate with Wireless Client Consultant team members to refine outreach techniques and improve client experience