Job Details

Your First Step Into Customer Service GloryOur team is looking for aCustomer Support Traineewho believes that helping people should feel less like a chore and more like a win. Think of this as customer service boot camp but with lots of friendly faces and no push-ups. You'll guide customers through enrollment, answer questions while making sure everyone leaves feeling connected. This Customer Support Trainee role is also perfect if you love seeing your results paying off every week (and maybe even brag about it).Based in Bakersfield, we're a results-driven marketing company with a knack for turning everyday campaigns into attention-grabbing experiences. With a strong foundation in direct marketing, we design strategies that captivate, engage, and convert (we actually make “click here” irresistible). Our team atOlympus Solutionsblends creativity, strategy, and data-driven insights to deliver measurable impact.Customer Support Trainee To-Do List:Be the friendly (and smiling) face customers meet when enrolling.Guide individuals through application processes with patience and clarity.Provide customer-facing support to ensure smooth onboarding.Answer questions with patience (lots of it).Maintain accurate records of customer interactions.Team up with fellow Customer Support Trainees like The Avengers assembling for customer success.Spread the word about telecom solutions like it's the latest must-have gadget.Deliver service so good, customers brag about you at dinner.