Job Details

divh2Senior Account Manager, Higher Education Academia (West Coast)/h2pWe are looking for a Senior Account Manager, Higher Education Academia (West Coast) to join our Academia and Government sales team. Reporting to the Director, Segment Sales the Account Manager will lead and coordinate sales activity, utilizing expertise and other resources such as product specialists, client relationship managers and field marketing teams to meet and exceed sales targets. This is an amazing opportunity for someone with prior sales experience within AG. If you have experience in this area, we would love to speak with you./ppstrongAbout You experience, education, skills, and accomplishments./strong/pulliBachelors degree in a related field/lili7+ years of experience as a direct field sales professional/liliExperience selling into ed tech or academia accounts/li/ulpstrongIt would be great if you also had . . ./strong/pulliExperience selling directly to libraries is highly preferred/liliAdvanced degree in Library Science or related field./liliExperience with MS Office (Excel, Word and PowerPoint) and technical troubleshooting tools./liliCertifications pertinent to the sales profession./liliPrevious experiences with Salesforce or similar tools./li/ulpstrongWhat will you be doing in this role?/strong/pulliOwn the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue./liliInfluence and motivate others in a matrixed sales organization (particularly those who do not directly report to the Account Manager) to support and drive towards shared goals./liliFocus on new and renewal business as part of expanding Clarivates footprint within the account; typically serves as primary point to engage client./liliLead RFP coordination and development as needed; seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate./liliManage full portfolio forecast (renewals and new business) including specialty products and content; works closely with product specialist and support teams to ensure forecast accuracy./liliMaintain a good working knowledge of products especially in core content where there are no specialists./liliLead content demonstrations, engaging product specialists as appropriate for product-specific demonstrations./liliMaintain awareness of all proposals, and as account plan warrants may lead discussion with client./liliEnsure account plan is making progress and is aligned to other objectives in the account./liliManage the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings./liliEnsure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support./liliEnter leads and new activity into SalesForce.com to ensure collaboration and full communication./li/ulpstrongAbout the Team/strong/ppOur goal across Academia Government (AG) is to help our customers educate the world. Our team focuses on driving research excellence, empowering researchers to take todays global challenges and helping our customers improve operational efficiency and effectiveness. We are proud that 99% of the worlds top 400 universities rely on our solutions to advance research, teaching and learning./ppYou will be working with a wider network of sales and account-focused team members based throughout the globe to support you with retaining and growing your accounts including, but not limited to, Product Sales, Customer Success, Customer Education, and Professional Services./ppstrongHours of Work/strong/pulliFull-time permanent position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed/liliRemote position ideally based in NV, OR, AZ or ID/liliTravel up to 50% across a Northern CA NV territory/li/ulpAt Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations./p/div