Job Details

Team Member Reception

The cashier's responsibility is to provide an unforgettable experience to our customers by guiding them through the menu and supporting them to complete an order that fits their needs and expectations.

Responsibilities

1. Welcome new and regular guests on each visit
2. Know all menu items to make food suggestions and answer questions
3. Verify the accuracy of each guest's order, manage takeout orders, process transactions in POS, and follow cash handling procedures
4. Operate the cash register and be able to count money and give change correctly
5. Count the register before and after each shift with management to ensure there is no shortage or excess
6. Help with the preparation of frontline food procedures, such as packaging and delivering orders to tables
7. Ensure customer satisfaction by providing fast, efficient, and quality service
8. Be able to work with others and communicate effectively in a busy restaurant environment
9. Follow and respect all safety rules, policies, and procedures

Expected Behaviors

• Be OBSESSED with service
• Friendly and welcoming attitude
• Energetic team worker
• Must have good interpersonal communication skills to work with customers and other employees
• Sense of urgency
• Attention to detail
• Proactive help where it is needed most in the restaurant