Job Details

Under direct supervision, schedules initial interview and intake appointments for patients, type correspondence and reports: answers telephone and gives information and performs related clerical duties as directed. Support Kaiser physicians and Therapist in Behavioral Health Service. Essential Responsibilities:Schedules appointments for psychiatric patients on OPAS. Contact patients by telephone or correspondence to notify them of appointment changes or to re-schedule. Answers telephones and relays messages. Answers requests for medical information from outside providers and governmental agencies per Kaiser Permanente protocols. Transcribes psychiatric consultation summaries from physician notes. File summaries in patient case records and distribute copies to appropriate personnel as directed. Maintain confidentiality of medical records. Types correspondence, memorandums, forms, reports and statistical reports pertaining to departmental activities. Sort and distribute mail (inter-offic...Psychiatric, Behavioral Health, Clerk, Healthcare, Physician, Patient, Reports