Overview
Responsibilities
The Cage Cashier is responsible for providing superior service to both the internal and external guests. The Cage Cashier is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
Essential Duties & Responsibilities:
* Quickly and accurately makes change, cashes checks,and processes fills.
* Writes receipts for payouts, and other documents.
* Inputs and accesses information on the computer.
* Greets patrons and offers efficient, timely customer service during all window transactions.
* Uses current technology to obtain customer credit information, field incoming calls, and coordinates work with fellow employees.
* Maintains bank balance and keeps work area clean and supplies stocked.
* Completes any required paperwork.
* Performs any additional duties as assigned by the shift supervisor.
* Customer facing transactions:
* Front-Money, and Safekeeping transactions
* Currency exchange
* Check cashing
* Credit card cash advance
* Ticket-related transactions
* Required to complete all related documentation with accuracy.
* Balances specific assigned areas with accuracy
* Adheres to Internal Controls and Standard Operating Procedures.
* Adheres to all AML/Title 31 regulations.
* Follows all company policies and procedures.
* Other duties as assigned.
Qualifications
High School diploma or equivalent required. Prior cashier or teller experience preferred. Good arithmetic skills preferred.
SKILLS
* Strong interpersonal skills
* Excellent interpersonal, oral and written communication skills.
* Meticulous, organized and accurate
* Extreme confidentiality.
* Familiarity with a variety of computer systems and applications.
* Be flexible to work varying shifts and time schedules as needed.
* Communicate effectively with all levels of employees and guests.
* Manage multiple details and tasks concurrently in a changing environment.
* Able to work effectively in a team environment.
* Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
* Ability to stand and sit for extended periods of time.
* Ability to walk distances.
* Ability to lift 30 to 40 lbs.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.