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Job Details

Service Representative II

  2025-11-28     Citizens Bank     Bakersfield,CA  
Description:

Provides prompt, efficient, and friendly service. Responsible for any combination of the following transactions: check cashing; deposits; withdrawals; consumer, real estate, and commercial loan payments; money order and check sales; traveler's checks processing; and foreign currency exchange. Refers cross-sales customers to appropriate salesperson. May also be responsible for handling merchant customers and cash shipments and deposits in addition to processing federal tax deposits for FICA wages. Follows established bank policies and procedures for this position and follows the supervisor's direction. ESSENTIAL DUTIES AND RESPONSIBILITIES Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job. Answers all incoming telephone calls and assists or directs callers. Takes messages. Greets Customers in person or on the telephone. Light filing. Inputs check orders. Input straight deposits, payments (no cash). Process address changes. Call ...Representative, Processing, Deposit, Payment, Service, Retail, Banking


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