Job Details

Position Summary:

We are seeking a Procurement & Order Operations Specialist with exceptional attention to detail, a proactive attitude, and a high-energy personality. In this role, you will own the end-to-end procurement and order operations process, ensuring seamless coordination between customers, vendors, and internal teams. You will be the go-to person for customer order processing, vendor purchasing, ETA tracking, and order reporting—keeping both our clients and service teams informed and ahead of schedule.

In addition to procurement responsibilities, this role provides essential Accounts Payable (AP) support, handling transactional entries and ensuring financial accuracy. You'll thrive here if you enjoy wearing multiple hats, solving problems, and keeping things moving.

Key Responsibilities:

Procurement & Order Management:

• Process customer orders and create associated vendor purchase orders using NetSuite.
• Manage procurement activities from purchase initiation to delivery, including drop ship orders sent directly to customers.
• Provide daily updates to customers regarding order status and ETAs.
• Maintain and distribute customer-facing reports related to order fulfillment and delivery timelines.
• Support special customer programs by generating custom sales orders and coordinating with vendors for timely fulfillment.
• Strategically place and manage product orders to keep the Service Department ahead of schedule.
• Update and track procurement workflows and product timelines using ERP system in place.
• Build vendor relationships and apply negotiation skills to secure favorable terms and delivery conditions.
• Compile and deliver sales performance reports to vendors as needed.

Accounts Payable Support:

• Enter credit card transactions into the AP system and categorize expenses appropriately.
• Assist with vendor invoice verification and reconciliation, ensuring accuracy against POs and deliveries.
• Support the month-end close process by preparing documentation and transaction records.
• Maintain organized records of AP documentation for internal auditing and reporting purposes.
• Communicate with vendors to resolve invoice discrepancies or payment status inquiries.

Requirements:

• 2+ years of experience in procurement, order operations, or accounts payable support.
• Proficiency with NetSuite, SmartSheets, and Microsoft Office Suite, especially Excel.
• Strong written and verbal communication skills with a customer-first attitude.
• High level of accuracy and efficiency in data entry and document management.
• Solid organizational and multitasking abilities in a fast-paced environment.
• Energetic and positive personality with a "get-it-done" mindset.
• Ability to work independently and cross-functionally with internal departments and external vendors.

Preferred Qualifications:

• Bachelor's degree in Finance, Accounting, or Business Administration.
• Familiarity with drop ship logistics, special order workflows, or customer program accounts.
• Experience with financial systems or ERP platforms (especially NetSuite) for procurement and AP functions.
• Exposure to basic accounting principles and financial reconciliation.

Company Mission:

We help organizations be more effective, efficient, and successful with modern solutions.

Our Core Values:

• We treat people with dignity and respect, at all times.
• We perform with excellence.
• We communicate in ways that are clear, simple, and compelling.
• We are driven to help you succeed.

Benefits

· Health, Dental, and Vision Insurance

· Paid Time Off and Sick Leave

· 401(k) Retirement Plan